FAQ

Soft washing is a cleaning method that uses low-pressure water combined with specialized cleaning solutions to safely and effectively remove dirt, mold, mildew, algae, and other organic stains from exterior surfaces. Unlike traditional pressure washing, which uses high-pressure water to blast away dirt, soft washing is gentle and prevents potential damage to delicate surfaces like roofs, siding, stucco, and painted wood. The cleaning solutions used in soft washing are designed to break down and kill the contaminants at their source, providing a longer-lasting clean. Soft washing is especially effective for surfaces that can't withstand the force of high-pressure washing, making it a preferred method for maintaining the beauty and integrity of your property.

No, the chemicals we use in our soft washing process are specifically formulated to be safe for your plants, landscaping, and the environment. While our cleaning solutions are effective at eliminating dirt, mold, mildew, and other contaminants, we take extra precautions to ensure that your plants and surrounding greenery are protected. Before we begin, we carefully water the plants and surrounding areas to create a protective barrier, and we rinse them again after the cleaning process to ensure no residue is left behind. Your property's beauty is our priority, and that includes safeguarding your plants while delivering a thorough and effective clean.

Yes, we ask that you move all outdoor furniture, decorations, and personal belongings away from the areas we’ll be cleaning before our team arrives. This ensures that we can do our job efficiently and without any risk of damage to your items. Preparing the space ahead of time allows us to focus on providing you with the best possible service and results. If you have any questions about what needs to be moved, feel free to contact us in advance.

When our team arrives at your home, the first step is to conduct a thorough pre-inspection of the areas to be cleaned. This allows us to assess the condition of your surfaces and determine the best approach for achieving optimal results. After the inspection, we will provide you with a detailed report, and if you're home, we invite you to walk the property with us to discuss any specific concerns or requests. Our goal is to ensure that you are fully informed and satisfied with the cleaning plan before we begin. Once we have your approval, we will proceed with the cleaning process, taking care to protect your property and deliver exceptional results.